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LOCAL FUNERAL DIRECTOR COLIN FISHER WINS TOP ACCOLADE
Orpington funeral director Colin Fisher Funeral Directors has once again been named one of the UK’s best funeral directors following an in-depth inspection by the Good Funeral Guide, an independent funeral consumer advocacy organisation.
In its review of Colin Fisher Funeral Directors the Good Funeral Guide says: “There's nothing super-smart about their funeral home, nor is it intimidating or clinical or gloomy, as some funeral homes can be. It's comfy and lived in and really very cheerful. There is a visitors’ area consisting of a kitchen, a seating area, toilets and the chapel of rest, where you can visit the person who has died in privacy, help yourself to drinks and get yourself ready to face the world again.”
Find the full review here: http://www.goodfuneralguide.co.uk/funeral-directors/colin-fisher-funeral-director.
The Good Funeral Guide assesses select funeral homes according to strict criteria which focus on the experience they offer to bereaved people. Colin Fisher Funeral Directors has been inspected to ensure that clients are treated with courtesy, listened to with empathy, offered a full range of choice, charged fairly and empowered to play whatever part they want in creating a send-off for the person they have lost which accords with their values and wishes.
The accreditation process included spending time behind the scenes in order to ascertain that those who have died are cared for with the utmost tenderness and respect.
QUOTE: Charles Cowling, author of the Good Funeral Guide, says: “Choosing a funeral director can be very difficult because they all look much the same. But they’re not. Some, a precious few, are truly outstanding, and Colin Fisher Funeral Directors is one of them.
“The team at Colin Fisher Funeral Directors are unsung heroes doing a magnificent job, and the people of Orpington and surrounding areas deserve to know this. Bereaved people need to do their very best for their loved one. They deserve the very best funeral director.”
CONTACT for further information: Colin Fisher Funeral Directors Address: 109 Cotmandene Crescent, Orpington, near Bromley, Kent BR5 2RB
Phone: 24 Hours, 365 Days: 020 8300 3700
After I lost my lovely Dad on 25th November 2013, I was faced with the daunting prospect of arranging a funeral for the first time. I didn’t know where to turn until a member of my extended family pointed me in Colin’s direction.
From the moment we walked into his Funeral Home we were made so welcome and within minutes of meeting him I felt this tremendous weight lift from my shoulders as he guided us through the whole process in a lovely warm, caring but professional manner. It was quite surreal as it felt like were were visiting friends even though we had only just met!
A huge ‘THANK YOU’ Colin! x
"Would recommend the service colin fisher provides having asked him to make the arrangements for my mothers funeral recently.
He made what was a difficult situation as easy and comfortable as possible.
Having read the above details of his aspirations I can only say he provided everything he hoped for".
"colin is a friendly and helpful man,a family run buisness which shows as he has the time for each and every member of our family when they wanted to chat, he made the burial of our mum,more easy to cope with and allowed us to visit her in the chapel of rest at 3 o clock in the morning, as family came from abroad on the morning of her funeral and wanted to see her straight away, we will always be grateful for this and for the kind and warm service that he gave to us throughout my mum deaths, will definitely recommened colin".
Colin is a very warm and genuine individual who takes pride in his work and whose company provides a personally tailored service. My mother’s funeral was dealt with sensitively and professionally throughout. It’s so nice to deal with an independent family firm like this, rather than a large chain. The fees are very reasonable too for such first class service. Highly recommended.
"My dad passed sooner than expected but one phone call and Colin was on hand – even though it was early hours in the morning. Colin was there for any query and was more than helpful, making this extremely difficult time so much easier. Nothing was too much for him and all our wishes were met. We could not have found a more professional, caring and helpful funeral directors. Prices were affordable. He genuinley cares and wants the best for every one involved and is always there at the end of the phone, unlike many large chains".
"I STRONGLY RECOMMEND COLIN FISHER FUNERAL DIRECTOR.
When my brother passed away Colin did a great job to help me and my family.
His service was on a highest possible level with all respect to us and my Brother. Price was also very affordable.
Thank you Colin for everything you’ve done for us and my beloved Brother.
All the best for you".
"Just want to thank collin fisher for his service he is so kind always there to answer our questions I recommend anyone to him we could not have asked for anything better everyone we wanted was done to a t…. If there was somethin I could do to thank him enough I would thank u for all your help collin we will sure be back to you in the future … And thank you for giving baby lenny the best send off we could of asked for"
"i would just like to thank colin and his staff for all his help and understanding at the difficult time we had at the passing of our dad his service and care was second to none he was there at the end of the phone to answer any questions
and he made what was a difficult day pass without any problems.
i would highly recommend his service as he puts the families needs first.
once again thank you colin from all the horton family".
"I recently lost my father suddenly on the 14th October 2012. I Went to Colin Fisher Funeral directors whom took care of my father and helped organised my dads funeral which took place on the 23rd October. No words I can describe can say how amazing Colin is and he gave me immense support and was an absolute star! This is the first time I have had to organise a funeral and with Colin’s help we have my dad the greatest send off possible. He also recommended the minister who was Alan Sinclair MBE. Yet again another amazing man! The comments I had from friends & family saying how the have never attended a funeral which was a lovely as this one. I would highly recommend Colin and not forgetting Alan to everybody I know! I could not thank him enough which is why I am writing to you! I could not fault him 1 small bit! It’s not just a job to Colin is about the care! Thank you millions Colin x"
"As a family we would highly recommend Colin Fisher to look after the one you have lost and loved. We also know that our mother would have liked Colin as he is very family orientated and that mattered a great deal to us as a family. Colin and his staff team were extremely supportive during the whole process and nothing was too much trouble. Thank you"
Thank you cards & Letters
Dear Colin,On behalf of the family, we just wanted to say how much we appreciated the sensitive and efficient way you dealt with our Mother's funeral.
Nothing was too much trouble for you and we all felt that the service you provided could not have been bettered.
We will not hesitate to recommend you to anyone in the area and please use this email as a recommendation if you wish.Kind Regards,
George Taylor and Carole Seldon Ex- Mayor and Mayoress of Bromley 2010-2011
"Thank you for the lovely funeral. You and your family treated our family with such kindness. Thankyou again, you are a good man with a lovely family"
"Just a quick Thank you for making a hard day easier and for giving my Dad a great send off"
Thank you for the exceptional service you provided, regarding the love, expertise and other arrangements"
"Thank you for all your help & Kindness, after losing my Dad, you made it more bearable"
"Thank you for what you done for my Son. We were so happy with the service we received making feel welcome and helping us through the worst time of our lives"
"I just want to say many thanks once again to you and your staff for all that you did. You were considerate, helpful and very understanding of our needs"
"My Mum would have been so proud, Thank you"
"Thank you for your care and attention to detail for my Mother also for the floral tribute"
"Colin, Thank you for all your help, patience, friendliness, support and advice"
"Colin & Staff, Thank you so much for all your hard work and effort that went into my Nan's funeral. It truly was the most perfect send off and cannot thank you enough"
"Colin, Thank you for the service you and your colleagues provided, you were brilliant"
"Thank you so much for a lovely funeral, he would have been proud. I would not hesitate to recommend your company"
"Thank you so much for everything, we really appreciated it"
"Dear Colin and Staff. Thank you so much for looking after Dad and for all the help and advice. The funeral was perfect"
"Thank you so much for everything you did for us. Your attention to detail made the funeral faultless, but more than that, your compassion, empathy and kindness you showed us was second to none"
"Thank you, from the minute we met, for all your consideration and help you gave us through this sad time at the loss of Mum. Also for the excellent service to us all on the day, from yourself and the rest of the staff"
"Dear Colin, Thank you so much for your care & attention to detail for my Mother"
"Colin & Family, Thanks so much for your caring & Heartfelt approach to dealing with the funeral. You & your staff offered us a fantastic service from day 1, right through to the end. Your help & support through this difficult time was priceless. Thank you and all the best"
"Just wanted to say thank you to you and all your staff.
We really appreciate the help and advice you gave us, you came across really genuine and not at all insincere when dealing with us as a sensitive time. The attention to detail and personal service you provided was invaluable, and really helped give my mum a wonderful send off.
Thank you again - I would recommend you to anyone".
Comments on Post Funeral Survey Feedback
"Colin the service you provided was brilliant. From the first phone call to the very personal funeral. We were extremely grateful for the professionalism and care you provided"
"A very good job at a good cost, I would not hesitate recommending your services to anybody"
"Your service throughout was exceptional, in what was a tough time for us all"
"Please don't change what you are doing. Colin you and your staff/family have been fantastic"
"You arranged everything perfectly which helped a sad occasion turn into a day to remember"
"Colin Fisher and his staff, made my Nan's funeral a very special occassion. I would reccomend them to anyone looking for a personal understanding approach to funeral proceedings. Colin conducts his business with a professional flair and compassion rarely found"
"Everything went really well, Colin is a first class funeral director"
"I would definitely recommend you to anyone. At a time when emotions are difficult to cope with, your friendly, personal service made all the difference during a traumatic time. On the day of the funeral it felt like you were friends arriving to comfort and reassure us"
"We could not fault any part of the service provided by Colin Fisher Funeral Directors, very caring and attentive. Everyone at the funeral commented that they would definitely like to use their service, I will certainly be recommending him in the future"
"My Brother's funeral was unlike most others. I was very happy with everything, including the understanding shown at a very distressing time, Thank you very much"
"The answer to all the questions is an emphatic yes, I could not find a clink in your armour"
"Do not lose the way you deal with people and the way you took care of my late Mother, Thank you"
"Thanks to Colin's expert guidance and genuine care during the preparation and on the day of the funeral which was well organised, festive and memorable and just how we wanted it, Thank you again for everything!"
"A major factor was the transparency on your website and your pricing, which enabled us to make decisions without feeling we were pressured into being sold a product by a professional sales person. Most of all we were grateful for the sympathetic and efficient way you dealt with a traumatic event in our lives."
"Following the sad passing of my mum, I would just like to thank Colin and his team for the professional and very caring way they looked after not just my mum but me too by helping me every step of the way towards her funeral. On the day, Colin was magnificent, he helped me to stay calm and helped me to arrange a beautiful funeral for her. He said the most beautiful words about her too which was heartfelt throughout our family. Colin, you helped and supported me through this sad time - there are not enough words to say how much it was appreciated by me and my family."
"My 10 month old Son passed away, he was my whole life. I could only entrust his care & funeral arrangements to someone I was 100% comfortable and confident with. From the offset Colin and his Daughter Emma made me feel so at ease, they had such a warm and friendly manner coupled with exceptional professionalism. Their attention to detail whilst planning the day was outstanding. On finding out my Son's favourite colour was light blue, Colin and his staff wore light blue ties on the day of the funeral. The care they showed my Son whilst in the Chapel of rest was exemplary. I am indebted to them for making my Sons funeral pass smoothly and professionally with the care that you almost felt like they were old family."
"Very caring and professional. Would use you again. Not money orientated. You are a very caring family business with unique empathy."
"You're doing everything right, keep up the good work."
"At such a difficult time, I bless you for providing me with such a dignified service."
"My Mother looked very peaceful at the Chapel of Rest. Well looked after by you & your team."
"Thank you for all your assistance, which was done in such a polite, gentle and helpful manner."
"The UK accolade that you were awarded was totally deserved by you all. No one could ask for a better personal service."
"I could not fault the service provided and would highly recommend Colin to friends & family."